Invoice reminder software that chases overdue invoices for you

Often an invoice goes unpaid simply because nobody followed up. FetchDue is invoice reminder software for UK freelancers and small businesses who invoice other businesses: you add an overdue invoice, and it sends scheduled reminders that start polite and get firmer, while every proposed reply waits for you.

Card required. 29 USD a month or 290 USD a year after the trial. Cancel online before the trial ends to avoid the first charge.

What invoice reminder software does

It remembers so you don't have to. Instead of keeping a list of who owes what and writing each chaser by hand, you set a reminder schedule once per invoice and the software sends each message on time.

You need it when overdue invoices stop being an exception: when you've caught yourself putting off the second reminder because it's awkward, or forgotten one entirely.

How many reminders to send, and when

There's no legal rule for this; it's a judgement about your client. A sequence many small businesses use looks like this:

1. A friendly note on or just after the due date. Assume it slipped through.
2. A clear follow-up about a week later, with the invoice number, amount and the date you expect payment.
3. A firmer reminder a week or two after that, which can mention your right to statutory interest if the client is a business.
4. A final notice that says what you'll do next if it stays unpaid.

FetchDue lets you schedule a sequence like this, moving from a polite tone to a firmer one. You can pause an invoice at any time, for example when a client promises to pay on a set date. For how the sending hours, review inbox and part payments work, see credit control software.

Built-in reminders vs a dedicated payment reminder app

Many invoicing and accounting tools can send a reminder. That's often enough if you have a handful of clients who usually pay.

A dedicated tool helps when you want:

• reminders that change tone as the invoice gets older, not the same message repeated
• replies held for your review before anything goes back to the client
• a record of promises, pauses and part payments against each invoice
• reminders that only go out within the hours you choose

FetchDue doesn't replace your invoicing tool. You keep issuing invoices where you do now and add the overdue ones to FetchDue manually.

UK late payment: interest and compensation

If your client is a business, the Late Payment of Commercial Debts (Interest) Act 1998 lets you claim statutory interest on a late invoice: 8% plus the Bank of England base rate. You can also claim fixed compensation for each late payment: £40 for debts up to £999.99, £70 up to £9,999.99 and £100 from £10,000. This doesn't apply to invoices to consumers.

Check the current details on gov.uk before you add a claim to a reminder. To work out the figure, use the late payment interest calculator. This is general information, not legal advice.

Who it's for

• Freelancers who invoice businesses and are tired of writing chasers.
• Small businesses without a credit control team.
• Accountants who want a simple option to suggest to clients.

What FetchDue does not do

• It doesn't issue invoices. You create them in your own billing system.
• It isn't a debt collection agency, and it doesn't take legal action.
• It doesn't send anything on your behalf without a schedule you set. Proposed replies wait for your approval.

Pricing: one Pro plan

FetchDue Pro is 29 USD a month or 290 USD a year, billed once a year. New accounts get a 14-day trial; a card is required and there's one trial per account. Cancel online before the trial ends to avoid the first charge. Prices are in USD. See pricing.